Man about town Jerry Ghionis is a great supporter of Photojunction and spreads the word through his various speaking engagements. 1) What sort of feedback do you hear about Photojunction? After many years of not doing my own album plans, I have now gone back to designing my albums again.  Since I now run a boutique studio, my involvement in the pre-production and album design process is very important.  Not being a technically minded person naturally, I downloaded the trial version of Photojunction and pretty much learned how to use it in about 10 minutes.  What I noticed immediately about it To View More >>

Andrew Gardner posted a thoughtful comment on a recent post of mine in which I talked about a member of the public asking if I would sell her a Queensberry album. He's concerned that Queensberry's aim to build their brand amongst brides might turn the albums into a commodity and encourage discounting (eg "click here for cheapest QBY albums!") His thoughts probably reflect the concerns of many photographers. He says, Obviously we can't be complacent and we should always be thinking of unique and original ways to make ourselves stand out. But I have a niggling feeling that what Queensberry thought To View More >>

Johannes is half way through his MPA-sponsored tour of the UK. Coventry and Croydon are behind us and we're sitting in the BA lounge on the way to Falkirk with Staveley (sponsored by CPT) to come next week. He's had some very generous feedback, and well deserved I reckon. The estimable Simon Whitten called it "genuine, exceptional and inspiring" on DWF and a number of people have emailed Johannes directly. Quite apart from his photographic and design skills what always strikes me with Johannes is how genuine he is in getting to know his clients, so that he can apply his talents to their specific To View More >>

Some of our clients enjoy smoother sailing than others. Less aggravation, calmer waters... An interesting thought whichever group you fall into! One important reason for this is that some of you understand our systems better than others. And yes, we accept we don't always do a good enough job of explaining them. One reason for this blog is to address the problem with bite-sized tutorials on topics suggested by you or our own staff. So over the next few days we’re going to discuss a few key issues. Here’s our goal: For you, an efficient, easy-to-understand system that gets you back to shooting To View More >>

Alan (not his real name) and his wife were long-standing clients of one of our competitors. They came to us because they didn't like the way they'd been treated. Unlike Katherine, who likes us (even if she's frustrated), we haven't earned anything from Alan and his wife except a chance to win their business. Alan's customers really like our Duos, which of course they couldn't get before, but he finds designing and ordering them difficult. Alan designs them on paper and his wife recreates them in Remix. Alan's designs are reasonably complex, his wife is a fan of her old software (which can't handle To View More >>

My last post said that press books are great but they’re everywhere. "And that's the problem." Someone here was a bit concerned about me saying that. "Won't it put you offside with a lot of photographers?" Maybe. Although if you disagree I hope it's something to think about rather than get upset about. But the fact that many people do disagree is a good thing, at least for us and our clients. If our albums were everywhere they'd have no value. To you or to us. For example see the comments here. Does presenting your imagery in press books trumpet your high-end quality to the market? I don't think To View More >>

I posted the other day about this being a great time to consider whether any of your business policies and touch points aggravate your customers, and if so fix them. I included a PS saying we know we’re not perfect, and "if you reckon this is the pot calling the kettle black, please leave a comment or email us". I was glad I did because Mark went to some trouble to leave a lengthy comment detailing his frustration with us. My point here is not so much to talk about his particular issues (we've been in touch, of course, and we  pretty much have to take what he says on the chin, and fix the To View More >>

Last night we released PJ Remix version 1.32 beta. We're pretty excited about some of the improvements and we've already had some great feedback. In this version we've focused heavily on refining current features. Alignment's a big one... We've added anchors (dots) to the alignment lines to indicate which apertures are perfectly aligned with each other. And we've made the snap-to guides even stickier to ensure your apertures snap in to alignment from even further out. You may have also noticed the red notification symbol above the Photojunction Store link on the home page. That'll show you the To View More >>

Remix Final 1.30 is the combination of six months hard work, four beta releases and invaluable feedback from our loyal community... It's the most comprehensive, intuitive and effective version of Photojunction Remix we’ ve ever released. We hope you’ ll think so too. But first up, here's a quick review of the major features first released in the beta releases since 1.25. Remix beta 1.26: A feature packed release which included text functionality , importing PSD ’ s as templates and images, and proof sheets . Remix beta 1.27: The game changer - new interface, managed workflow and built To View More >>

Final feedback from my email, Your next album company Unless you have someone on the ground talking to people you are never going to get the real story... That comment's from the UK, where we actually do have someone on the ground – take a bow, Jo! But Jo, a Londoner, is the exception not the rule. Most of our client support people work from New Zealand. Gino, for example, gets up really early to talk to people in North America, while Kirsten works really late to help Jo with the Brits. But it's great to meet people face-to-face, so why don't we base more people locally? First, where would To View More >>