2012 has been a busy year for us and we’ve been listening to your feedback along the way. We’ve made some big and exciting changes to our album categories that will simplify and streamline our products and make working with us as simple as possible. Visit our website to explore the updated product pages for yourself, and read on for an overview of our updated categories, some pretty tasty price reductions, and a few other goodies we think you’ll like. Changes to album categories: People have fallen in love with our “press albums” (the product and the price!) but we’ve wanted to add To View More >>

When next you login to Workspace you'll see we've released an upgrade that makes major changes to the price list and shopping cart features. Largely these come from listening to your feedback as users, but we also need to change the way we handle taxes in Workspace at both the wholesale and retail level. We are sincerely grateful to our “early adopters”, and we’re sure you’ll like the changes - read on! - but if you’re already using these features you may need to edit your price lists, so this is an important heads-up. 1. You can now sell a range of Queensberry books and albums through To View More >>

[caption id="attachment_7050" align="alignleft" width="200" caption="Musée 10x7 dark tan; photography and page layout design by Johannes van Kan"][/caption] If you read my Musée story recently, you’ll recall it ended with a cliff-hanger … but it turned out well. You may remember we’d made an album featuring Christian [Oth's] images, but he'd never seen it. We were nervous. Well we finally did catch up, and he loved it. Then Johannes [van Kan’s] album of Virginia and Richard’s wedding won at WPPI. You can view his complete album on Youtube (no audio) or Vimeo (recommended: this is the To View More >>

In 2000, when we started doing business in North America, our representative lived in Edmonton, Canada, and our very first clients lived in Houston, Texas, and Sacramento, California. No way could Darlene drop by! It’s a good illustration of our most interesting challenge as an international supplier: getting our products into new clients’ hands for them to touch and feel, no matter where they live. Getting started is an act of faith on your part, and an act of commitment on ours. “You take the first step and we’ll go the extra mile.” It gets even more interesting when the product is To View More >>

Queensberry's colour correctors are passionate about their work and achieving a result that pleases you, but even if you're not using their services the way they approach the job is worth thinking about. When they get an order, the first thing our colour correctors do is open up all the layouts to get a 'feel' for the overall colour of the album. Their goal is to optimise key elements like flesh tones or a bride's dress, and to achieve a consistent, natural look across page layouts and the entire album. Often we see albums where individual images have been tweaked without thought for how they To View More >>

I don't like long posts, and I'm always at Ian and Nigel to keep 'em brief so I apologize. This recent post prompted Ken to comment and me to respond with this, my longest ever... Ken asked whether our industry's main challenge wasn't "crap photography" but competitors with stupid pricing, for example, "2 photographers, hi-res images and Queensberry with 60 images for £1500." Ken suggested that people like that shouldn't last in business but they keep coming back... So I presume that if in fact they're surviving, they're probably a high volume, low margin outfit - possibly with healthy post-event To View More >>

More from Mark Miller: Press books - I agree with everything you say. At Focus I had a great conversation with Danny who suggested that 'everyone' did digital, ie it was commonplace with suppliers but that Duos were the really unique albums. I agree. Aren't QBY digital albums really just a fancier, more expensive press-book? Again, that's not meant to be insulting, I'm just trying to add to the conversation. FWIW, I've stopped offering digital albums (other than mini copies) and will move to a Duo only offering for next season. No offence taken. I love our digital albums, and so do many of our To View More >>

[caption id="attachment_7717" align="alignnone" width="500" caption="Click to view image full-size"][/caption] It's been said that the first rule of online social media is, Invest your time, not your money. Which is why it's so hard to do. Let's face it – who has the time? So how about a marketing opportunity that requires just a button-click? We've just snuck (if that's a word) a new feature into Queensberry's Photojunction Resources, and judging by the emails already coming in it's going to be a popular idea. If we're printing and assembling your album, you'll see a question asking if you'd To View More >>

Well we're delighted with the response and feedback we're getting to the new Directory – and apart from a couple of tweets and one post we haven't even mentioned it. So, some feedback on your feedback. 1. We haven't found anything buggy yet (that's tempting fate). If your listing doesn't show up, you don't have an active account, your web address hasn't been entered or has a typo, you're searching for it in the wrong location or you haven't completed the set-up (especially "Step 1"). The solution to all those is to log on and click on “Set Up Directory Listing”. Do tell people about your To View More >>

I am so proud of this from Ross Grieve (a UK-based Kiwi photographer) because it's Queensberry to the core. I'm sure Jo is too. When Ross's photos arrive we'll feature the album on our consumer blog. - Ian [caption id="attachment_7424" align="alignleft" width="150" caption="Ross & his idea guru"][/caption] Last year our Queensberry Account Manager, Jo (or our idea guru as I like to call her), suggested we get a Duo sample to have something unique in the studio. Now the thing I like about Jo: she is not a sales person, she is someone who is there to help you and your business. With that in mind To View More >>