We've just removed the password protection from the knowledge base on our Partner website, making most of it accessible to anyone. Most of it's just detailed product and service information that our clients might want to check out from time to time - so it's not like Wikileaks would be interested! - but some of it's a bit sensitive, which is why it's been restricted. Some of you've been saying it's frustrating having to log in, however, which is why we've put most of the content out in the open. The only exception is the Marketing and Business section which is still locked down. That's where all To View More >>

As our colour correction policy outlines, when you order Full Colour Service we colour-correct your images so as to optimise natural skin-tones and achieve consistency across all the images in the album. However, if you run Photoshop actions or add special effects/tones to your images and the desired effect differs from these guidelines, we'd ask that you leave a quick note on your order to let us know, so we don't undo the work you've done on them. It's easy to leave notes in Photojunction: - Add notes to specific apertures by right-clicking on an image and selecting the 'Add/Edit Aperture To View More >>

If capturing a fleeting moment thrills you … if beautiful colour makes your heart beat faster … if you dream about composition in your sleep… if you love telling stories with pictures - we'd love to hear from you. We're after images to showcase on our website and in our new season sample albums and books, as well as in our blogs and marketing pieces. We’re looking for sets of around 80 images, but to enter all you have to do is send us TEN low-res images* from up to TWO different events - a wedding, portrait session, or whatever you happen to shoot - and email them to us at showcase@queensberry.com. To View More >>

Johannes has a better metaphor, but the photo is from iStock. - Ed. The Bumble Bee Effect. Different to the Butterfly Effect because they haven't made a movie of the same name with at least two sequels. The Bumble Bee effect is all about buzz and pollen. It's about being talked about. We successfully did so by putting on an earthquake (a really big one). There are other ways to create a buzz that are much more positive. Obvious buzz topics are awards, photographing the wedding of Kate and Prince William, standing tall in the face of adversity, scandal, heroism, and achievement. (Actually 'scandal' To View More >>

Here in Shakey Town (Christchurch) things won't be 'normal' for a long time. In Queensland they are still drying out the carpets. In Japan they haven't even started. These are all timely reminders of our vulnerability, and a very good reason for having an offsite backup. The unforgiving nature of these disasters made us think about ways to store information securely and safely. Our problem is the volume of data we generate every time we head out to shoot. I just wanted to prompt people to think about it, because for us, one of the first thoughts for our business, after the big quakes, was access To View More >>

You probably know we offer free protective coating on all Queensberry prints bound in Queensberry albums. It's a fine, almost unnoticeable coating, that helps protect the images. Prints in Duo albums are a bit more exposed than in matted books, so we’ve decided to coat all prints bound into Duo albums from now on. Free of charge, obviously. As most of our clients already ask for their prints to be coated, this change will affect only a few clients. The change will be reflected automatically in Photojunction's smart filtering system in the next release, due out soon. If you'd like more information To View More >>

The end is nigh for our Classroom Movie series as we finish off the syllabus this week with a 'presenting to clients' webinar. This is powerful functionality that gets overlooked in our introductory webinars... Here's what we'll be covering tomorrow: - Full screen review mode - The Collection builder - Proof sheets and proof layouts - Reports - Slideshows/Quicktime - Online proofing Click here to register and for more information. If you’ve missed our previous webinars, check out our up-to-date Classroom Movies here. As always, hope to see you there! Nigel To View More >>

This week we're planning to cover another five topics to add to our growing collection of classroom movies... - Exporting your page layouts - Sending your order - Image management (problems and fixes) - Sorting and selecting your images (the Collection Builder) - Power users tips and tricks Click here to register and for more information. There are now 11 movies on our new classroom movie page where you'll find the entire series so far. For best viewing we suggest watching them full screen, in HD. Cheers, Nigel To View More >>

Photojunction has changed so much during the year that we're going to build a brand new series of five minute (give or take) classroom demo movies, and we'd like you to be involved. The plan is to record the movies live during a webinar. We'll intro and close each separate five minute movie so we can easily chop the recording up afterwards, but you'll still be able to ask questions. We'll fit as many 'mini movies' into the hour as we can. For the first one, here's what we'll be gunning to get through: Start here! (Photojunction overview) Download and set up Photojunction Start New Project (begin To View More >>

Let's wrap up this Problem reporter series and stop ignoring the elephant in the room… Who needs a problem reporter anyway? After all, as we confirmed at the webinar it drives some people nuts. Well I'm glad you asked! I should start by saying it's not an unusual concept. Try googling "pre-flight", for example, and check out the Wikipedia and Adobe listings in particular. What the pre-flight process does in the printing industry is ensure that digital files sent for printing are all present, valid, correctly formatted, and of the desired type. Why? Because, if they're not, the job can't be done. To View More >>