The best album design software is now free to all. The Directors of Queensberry and Photojunction are delighted to announce a major change of direction for Photojunction. Effective immediately PJ Remix is a free download for photographers everywhere. This is great news for Queensberry clients in particular as it means developing a dedicated, intuitive, hassle-free Queensberry workflow will be a top priority. You can read the full announcement on The Junction. Best wishes from the Queensberry Client Support Team To View More >>

We're proud to announce that New Zealand’s two specialist Pro Labs are to merge. Bob and Lena Tulloch have decided it’s time to exit the lab business after twenty-seven years so they can focus on their studio and gallery in Mt Maunganui. They are delighted that the Super-Lab operation will become part of Queensberry’s lab services. Bob says, “After so many years of personal involvement in the printing business this will inevitably be a wrench, but we are personally committed to making the transition a success for Super-Lab clients. Queensberry has the same commitment as Super-Lab to quality, To View More >>

After two weeks on the road (four for the PJ guys) - some of our team were a little worse for wear when they got back. Long hours, foreign bugs and a huge amount of travel, but they're safe and sound, and they really enjoyed the opportunity to catch up with you. It was a successful time at both WPPI and FOCUS and I'm sure you'll hear plenty of stories in the coming weeks, but let's start by announcing some winners! Everyone who signed up with Queensberry at either show went into the daily draw to win their Starter Kit free. All up we had 7 winners, so here they are: WPPI Monday: Trina Knudsen Photographer To View More >>

Johannes is half way through his MPA-sponsored tour of the UK. Coventry and Croydon are behind us and we're sitting in the BA lounge on the way to Falkirk with Staveley (sponsored by CPT) to come next week. He's had some very generous feedback, and well deserved I reckon. The estimable Simon Whitten called it "genuine, exceptional and inspiring" on DWF and a number of people have emailed Johannes directly. Quite apart from his photographic and design skills what always strikes me with Johannes is how genuine he is in getting to know his clients, so that he can apply his talents to their specific To View More >>

If you've been wondering where our album features have gone, we've moved them to The Queensberry Blog, our new blog directed to consumers. Its main purpose in life is to feature beautiful client albums ("album candy"!) That makes it a great place to send your clients to check out some Queensberry goodness ... and a great place to feature your own work, don't you think? More on that soon. Meantime here's a peek at a couple of albums we've featured recently... (click the images to see the full feature). A Columbian style wedding by Alex Rodriguez A New Zealand wedding by Tracy Turpen And one from To View More >>

Some of our clients enjoy smoother sailing than others. Less aggravation, calmer waters... An interesting thought whichever group you fall into! One important reason for this is that some of you understand our systems better than others. And yes, we accept we don't always do a good enough job of explaining them. One reason for this blog is to address the problem with bite-sized tutorials on topics suggested by you or our own staff. So over the next few days we’re going to discuss a few key issues. Here’s our goal: For you, an efficient, easy-to-understand system that gets you back to shooting To View More >>

[caption id="attachment_1348" align="alignnone" width="500" caption="Photography by Michael + Anna Costa"][/caption] Although we'd love all our clients to print with us, and most now do, we can't expect that everyone will. It's a huge ask to send your images to the other side of the world for printing.  But sometimes, for reasons that have little to do with the printing itself, we need really tight control to deliver you a good result. Duos are a prime example. The design and craft processes that allow us to integrate digital and matted pages, create split mats etc are intensive and very demanding. To View More >>

A couple of weeks ago I posted about aggravating business policies and touch points, and asked readers to tell us about the things we do that's frustrating! We received three comments. One I've mentioned already, and the other two also raise important issues. Katherine (not her real name) emailed her account manager to say she doesn't like Photojunction. More important, she doesn't like feeling pressured by Queensberry into using it. She feels that if QBY were truly customer focused she wouldn't feel this pressure and could continue in the way that's suited her perfectly for the last seven years. To View More >>

It's a fiddly job assembling an album, but our assembly team can save you the time and hassle. They assemble thousands and thousands each year - so they're pretty good at it! And the pay-off is another 2-3 hours saved per job that you can put to better use. Just think ... all of our systems are integrated - design, colour correction, printing, album construction, and assembly. Hit the Send Order button in Photojunction and apart from the small matter of paying, that's pretty much it until the album arrives back ready for your client. And of course if necessary we'll contact you to make sure everything To View More >>

Alan (not his real name) and his wife were long-standing clients of one of our competitors. They came to us because they didn't like the way they'd been treated. Unlike Katherine, who likes us (even if she's frustrated), we haven't earned anything from Alan and his wife except a chance to win their business. Alan's customers really like our Duos, which of course they couldn't get before, but he finds designing and ordering them difficult. Alan designs them on paper and his wife recreates them in Remix. Alan's designs are reasonably complex, his wife is a fan of her old software (which can't handle To View More >>