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[caption id="attachment_4040" align="alignleft" width="226" caption="Photo by: Kamila Harris Photography"][/caption] Hi! My name is Angelique Buckley, and I am the newest member of the Photojunction Support Team. If you are an avid reader of The Junction like I am, you may have already heard of me. I've been featured on the blog four times already, and can't wait to play a bigger role in the growth of Photojunction. So a little background about me... I am a huge nerd and I love photography. Maybe that's why I fit in so well into the Queensberry team? I studied Graphic Design in school, minoring To View More >>

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If you haven't been to the Photojunction website or blog lately, you won't recognise them. What's going on? Well, the old PJ site had to go, for several reasons. • Danny was embarrassed by it (me too). • PJ has changed so fast that a lot of the support info was out of date. • There's a bit of misinformation out there (I'll get to that). • And it's high time we came out of the closet… So here's the story: In case you don't know, Photojunction is a Queensberry project. It dates back ten years to when we first realised that any album supplier without a software solution was history (we were To View More >>

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Turns out there's a certain stigma attached to the word 'free'. Take a conversation I overheard this morning. A photographer was talking about how they really like the look of Photojunction but was avoiding downloading because, quote, "Although it says free, nothing is ever free." This conversation reminded me of a post Ian wrote about this time last year titled, "F.r.e.e".  In light of this morning's conversation, I thought I'd resurrect part of it which explains why we give Photojunction away free, and why there's no catch... So… why? What’s the catch? Well, we’re building a community To View More >>

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Here's a quick, real-life story about Photojunction's auto-save templates feature. Last week we got a slightly panicked call from a PJ user who'd lost her entire album design. Frustrating. Support treats calls like this as detective stories, and they're really good at solving them. But what happened is less important than what to do about it. She thought she'd need to totally re-design her album, but we introduced her to Photojunction's auto-save templates feature. During the design of every album you do, Photojunction auto-saves templates of your design. It's not an option you can turn on and To View More >>

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Man about town Jerry Ghionis is a great supporter of Photojunction and spreads the word through his various speaking engagements. 1) What sort of feedback do you hear about Photojunction? After many years of not doing my own album plans, I have now gone back to designing my albums again.  Since I now run a boutique studio, my involvement in the pre-production and album design process is very important.  Not being a technically minded person naturally, I downloaded the trial version of Photojunction and pretty much learned how to use it in about 10 minutes.  What I noticed immediately about it To View More >>

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Our dear friend, Ian. Most of you haven't met him, but there's a good chance he's saved your bacon once or twice. Ian Cameron has been a crucial member of the Photojunction team, and is leaving us to head back down-the-line to his home town. The trend in the tech industry is to skip jobs every 18 months or so looking for the new best thing, but that hasn't been the case for us and certainly not for Ian. Ian has been with us for 6 years, I hazard a guess he's answered over 40,000 emails and 12,000 phone calls! This doesn't include tireless work on resources, bug busting, and in the ol' days, CD To View More >>

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In a few hours we'll have made it to our holiday close-down. Each year we have a barbeque and a few drinks after work on the last day, and, because we operate from three sites (Bindery, Lab, IT team, not to mention a few outliers), it isn't possible to get everyone together for it. Which is a pity, because it's quite an emotional event - and a bit greasy too, given I'm one of those that helps with the cooking! Only a grinch could fail to notice what a friendly, hard-working, supportive bunch the people who work here are and what fun they are to be with. It's a real shame we can't all meet up. But To View More >>

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I always enjoy Tom Fishburne's Brand Camp, and his latest cartoon makes a timely point. We've just finished Queensberry "Sales Week", where we we bring together our Account Managers and Support People from round the world to talk with the Design and IT teams, the Bindery, the Lab and Order Processing - and to each other of course. Like many of our clients, some of our people work alone most of the time and they enjoy the chance to mix it up. If that's the right expression – actually I admire the way everyone works so well together! But it's hard work for them. I was with them for a day, and To View More >>

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We've been off-line since the weekend – nearing the end of a fraught server upgrade! We apologise for the lack of communication. One of the consequences is that we haven't been able to read your mail in support suite - it's there but we can't access it - but at least there are still flesh and blood people working on your albums, and we'll email everyone as soon as we're up and running again. Shouldn't be long. To View More >>

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The best album design software is now free to all. The Directors of Queensberry and Photojunction are delighted to announce a major change of direction for Photojunction. Effective immediately PJ Remix is a free download for photographers everywhere. This is great news for Queensberry clients in particular as it means developing a dedicated, intuitive, hassle-free Queensberry workflow will be a top priority. You can read the full announcement on The Junction. Best wishes from the Queensberry Client Support Team To View More >>

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