Why not design your albums in Photoshop or InDesign? A lot of people do, and they're great applications – we depend on them both ourselves. A few thoughts … Adobe don't think designing your albums in Photoshop is a good idea. That's not what it's for. Adobe's page layout software is InDesign. So how much does InDesign know about wedding and portrait photographers, their workflow, their albums and their suppliers? InDesign doesn't know what DPI your lab needs, or what file type, or what size the printed layouts should be, or about bleed and trim requirements, or what colour management processes To View More >>

The purpose of our recent survey was to get a better picture of how you're using the software, and the features most important to you. It turns out you use Photojunction to design albums for almost a hundred album suppliers that we don't even offer resources for - no wonder a third of you "always" use Remix DIY! It's also clear that unless you're one of Queensberry's clients you're most likely using PJ primarily to design and export page layouts. That's not so surprising. Getting past "page design" requires a lot of input from vendors, and unfortunately they're much less engaged with PJ than their To View More >>

More from Mark Miller: Press books - I agree with everything you say. At Focus I had a great conversation with Danny who suggested that 'everyone' did digital, ie it was commonplace with suppliers but that Duos were the really unique albums. I agree. Aren't QBY digital albums really just a fancier, more expensive press-book? Again, that's not meant to be insulting, I'm just trying to add to the conversation. FWIW, I've stopped offering digital albums (other than mini copies) and will move to a Duo only offering for next season. No offence taken. I love our digital albums, and so do many of our To View More >>

We owe a big thank you to all the people who completed our survey recently. We had a great response, and we thought you'd like to know the outcome. There were two major surprises, as you'll see. 1. We listed all the vendors whose resources we distribute, and asked you to tell us which companies you use. People named an average of two companies each, and some people named several. 2. Over a third named Queensberry as one of their suppliers, but the first big surprise was that 40% of respondents wrote in the name of a company whose resources we don't offer. In fact we discovered that PJ is used to To View More >>

Johannes's not bothered by our branding - Ed. We have made it an important part of our branding effort to be associated with the right suppliers ... by association we maintain and even improve our credibility. We emphasise why we use Queensberry  albums when we talk to people, and are able to prove it in the presence of their (Queensberry's) branding. One difference between our Queensberry album and our neighbour's one is that we also brand it with our company logo. This is unique to us. We also apply our own creative processes to the imagery. We have a Moda Fotografica look that is completed To View More >>

Girls, here's a tip. Go out and buy yourself a nice big folder. The ring binder type is good. Something that you can keep adding to. Call it your 'Wedding Folder'. The only reason I know anything about this is because Kayla bought a 'Wedding Folder' the day after we got engaged. And the only reason I'm talking about it is because it became our most important wedding planning resource. Kayla divided it up into sections - receipts, ideas, booking forms, correspondence, stationery... that kind of thing. In that folder went everything even remotely related to our wedding: pictures of dresses, hair To View More >>

A couple of weeks ago I posted about aggravating business policies and touch points, and asked readers to tell us about the things we do that's frustrating! We received three comments. One I've mentioned already, and the other two also raise important issues. Katherine (not her real name) emailed her account manager to say she doesn't like Photojunction. More important, she doesn't like feeling pressured by Queensberry into using it. She feels that if QBY were truly customer focused she wouldn't feel this pressure and could continue in the way that's suited her perfectly for the last seven years. To View More >>

Alan (not his real name) and his wife were long-standing clients of one of our competitors. They came to us because they didn't like the way they'd been treated. Unlike Katherine, who likes us (even if she's frustrated), we haven't earned anything from Alan and his wife except a chance to win their business. Alan's customers really like our Duos, which of course they couldn't get before, but he finds designing and ordering them difficult. Alan designs them on paper and his wife recreates them in Remix. Alan's designs are reasonably complex, his wife is a fan of her old software (which can't handle To View More >>

Is it just me or are we all (suppliers to the wedding industry) suffering from our clients' "fear of commitment"? The numbers of bookings are down, the time between booking and getting married is getting shorter. "It's the Recession," we cry, and it's almost true. It's not the recession, it's the fear of it. How can we overcome that fear? This is just a question, but ... are we better to say, "We'll give you a 20% discount" or, "We can be flexible?" What does "flexible" mean? It might refer to payment terms. It might mean they can start with a 'shoot only' package and add the trimmings later – To View More >>

I have to say this. That leather is beautiful. Well I certainly think so. It's is part of our new contemporary range, specially made for us. Heather and I were lucky enough to visit the tannery in Europe last month and we were very impressed. So much individual attention to every hide, from the initial inspection and grading (by four very serious men) through to the final finishing processes and packaging. Not to mention their environmental commitment,  and even the way they engaged personally with us. We visited our paper suppliers too. Same story. Great people, great product, high standards. To View More >>