We've been talking a lot about smooth sailing lately, with two goals in mind. For you, an efficient and easy-to-use system. And for us, an order that's accurate, error-free and ready to go straight into production. Fair to say then, that it's in both of our interest to sail through the ordering and production process as quickly as possible. But when your order doesn't sail through - what holds it up? Here are a few simple things that we've found to be the most common cause of delays (long delays in some cases). 1) Missing print files (cover images) are the most common - people just forget to include To View More >>

Before they invented pixels much of the stuff that we do in post production happened to the image as it was taken. There used to be a vignette you could apply 'on camera', there were wonderful things that you could do using a softar filter. There also was attention to detail. Details of composition, lighting, expression and, dare I use the word, posing. We now shoot a ridiculous number of frames as we become more opportunist and somehow more reckless. Certainly from this reckless/prolific behavior we get some true gems, but we often create more work than is necessary. I just wanted to give a plug To View More >>

Alan (not his real name) and his wife were long-standing clients of one of our competitors. They came to us because they didn't like the way they'd been treated. Unlike Katherine, who likes us (even if she's frustrated), we haven't earned anything from Alan and his wife except a chance to win their business. Alan's customers really like our Duos, which of course they couldn't get before, but he finds designing and ordering them difficult. Alan designs them on paper and his wife recreates them in Remix. Alan's designs are reasonably complex, his wife is a fan of her old software (which can't handle To View More >>

We read this by Finao recently : InDesign is becoming more and more popular for album design work, however, we do not recommend it for new designers. Unless you know your stuff with InDesign and consider yourself an InDesign master, don’t use it... There are more variables and settings to check with InDesign. Wrong settings and improperly sized linked images are easy to miss and are common problems we have seen with inexperienced (and even some experienced) users... We have also experienced more problems with file corruptions during upload with improperly exported or converted InDesign files. To View More >>

We asked one of our print consultants about their commitment to sustainability a few days ago, and they were rather puzzled by the question. "But of course," they said. "It goes without saying doesn't it?  Sustainable plantation paper ... ECF processing ... vegetable-based inks. We don't beat the drum about it, that's just the way it is these days." We feel the same way, but we're regularly asked the same question, so here's Queensberry's philosophy on the environment and sustainability... Humanity's biggest impact on the environment is generally from our daily practices. That coffee is gone in To View More >>

PJ Remix is about two things. First, delivering a great user experience is life or death. We’re Ubergeeks. We want – no we need – to be cool. So our mothers and girlfriends will respect us, and so you do too. Second, we want to help you do business in the real world, without hassles. How boring is that? And how hard a point to get across! Sometimes we think it has all the sales appeal of day-old fish. So when we came upon this story recently we jumped on it because it's so CLEAR. Once upon a time a photographer designed some matted albums in InDesign because they didn’t like Photojunction. To View More >>