How much is Workspace worth to you? That depends on what you do with it. We've got people clearing really good money from event photography. They upload the images, apply a price list, publish the collection, and we do the rest. We're told the best part is getting the confirmation emails on your phone! We've got people who'd rather self-fulfil (use their own lab). That's cool, we like loyal customers too. It's more work for you, and you need a Pro plan, but we don't charge commission and the money goes straight into your account. We've got people selling to places they never could before. Selling To View More >>

Pride has positive and negative connotations. After all it's one of the deadly sins. However everyone that works for Queensberry is proud of what we do and what we produce. With pride comes humility - the flip side of pride - and by nature most New Zealanders tend not to blow our own trumpets. But in Queensberry's case we've put ourselves on a world stage where we can hold our own.  Each of us takes it upon ourselves to instil a sense of pride in what we do. We have a culture of doing the best we can. No one told me to write this post, I just wanted to mention the people I work with. Most of the To View More >>

Wow, what a busy couple of weeks. The marketing team obviously thought we were getting a bit lethargic under our winter coats, so threw a special in your direction. The result is that Mid-Winter Christmas feeling going on and our departments all humming – the lab, the press people, the design team and the bindery going "gang busters". The tech support team certainly had the cobwebs blown out by all the questions from customers old and new. It's great to see so many people having a go at Workspace. Thanks for your business! I hope you'll be experiencing that Christmas feeling in a few days when To View More >>

I was talking to Pete at the lab who said we’ve had an influx of album design orders recently. Pete's a funny guy and he said that in some orders the client was even sending "the kitchen sink", a bit of Kiwi humour that denotes one who is going a bit over the top. As it happens a lot of new people have been trying the service as a result of a special we ran, and a few have sent us several hundred images to put in an album with maybe 15 pages. They’re obviously expecting us to select the images for the album, so we thought maybe a post on how we work might make it easier for you. A few years To View More >>

Have you ever wanted a Photojunction or Workspace tech sitting on your shoulder as you work? We have introduced a new service which is a little more comfortable for us and most likely a little less painful for you (trust me, I'm not a featherweight). Live chat is a new feature you'll find in Queensberry Workspace (in fact on all our web and blog pages). If you are used to instant messaging such as SMS messenger, this will be a walk in the park for you. Whenever you see a green logo like this one, it means there's someone available at Queensberry to talk to you right now. If it's a different colour, To View More >>

I've talked about Photojunction and Workspace. Now may I introduce you to Queensberry Lab Direct. This downloadable program is for Aussie and Kiwi photographers to order print products (traditional prints, canvases and fine art inkjet) from us. The difference between Lab Direct and the Workspace shopping cart system is that with Lab Direct, you are placing a wholesale order and paying for it yourself, whereas in Workspace it's your client placing the order, and paying the retail price that you set. Lab Direct very simple. All you need to do is to import the images, much the same as you do with To View More >>

I got a few pats on the back for my "check your files" post. Chris Meiklejohn, our lab manager, liked it so much that she wanted a sequel. In fact she wrote one! The funny thing was my team mates had already got me one started on a follow-up, and the things on Chris' list were pretty much the same as ours. So, drum roll… (If you like this, I wrote it. Otherwise, it's Chris!) 8 ways to better print files Would you love to have your albums arrive on your doorstep faster, hassle-free, and beautifully printed? You put a lot of work into them, so they might as well be perfect. We definitely want To View More >>

We love beautiful things, and we absolutely admire the people who make them, so here are two links for you. The first shows the making of a limited edition Leica M9-P, made in collaboration with Hermès. As the video says, no wonder it's so damned expensive. That's OK. As one of the commenters says, we'll just stand quietly behind the velvet rope and watch. The second is Signé Chanel, Loïc Prigent's seven year-old TV series about the creation of Chanel's Fall/Winter 2004-2005 collection. I wish I could show you some video, but I can't. Which is a pity, because if you value craftsmanship, it's To View More >>

And no, this is not a scam. For those not in the know, I'm based at the Queenberry lab. They put up with me here as long as I sit quietly in the corner. It's a bit crowded as Philip Laing is sitting in the same corner. Anyway, I'm not allowed to speak so I get to listen to what's going on regarding some of the issues that our printers face. Now correct me if I'm wrong, but the terms and conditions of most album companies are a bit like the signs you used to see in china shops around New Zealand – "if you break it, you buy it". In other words, if you send us a crappy file, don't blame us if we To View More >>

In 1981, I was on a fishing boat chugging from Tulagi to Guadalcanal in the Solomon Islands, taking the Asian Development Bank auditor to catch his plane. He said to me, “Have you heard of a company called Apple?” Ah, no. “They could change your life”, he said. “Anybody can have a computer now, and just imagine what it could do in your warehouse.” Back then, managing a boat yard in the Solomons involved importing everything from hammers and nails, and nuts and bolts, to the Caterpillar engines that drove the ten tuna pole and line catcher boats we were building. Our warehouse was a To View More >>