Queensberry and Photojunction's phone systems will be offline for several hours tomorrow, Friday (November 26) from 4pm New Zealand time as we upgrade and relocate our main phone server. Click here to check what time that makes it in your part of the world. During this time all phone functions, including incoming and outgoing calls, and voice mail, will be unavailable. If you do need to contact us during this time, please email us at info@queensberry.com and our customer service team will be in touch. We apologise in advance for any disruption this may cause, we'll be back on line as quickly as To View More >>

If you're reading this, you're reading it first, and thank you - we're very grateful. But still, we can't tell you what's in the box! We can tell you what it's not, though. It's not an iPad or the new MacBook Air (and doesn't run Android), it's not a pizza and it's not an album. But we do hope to tell you what it is tomorrow. Within the next twenty-four hours. All going well. As soon as the software’s out, the website’s up and the docs are done we’re holding an impromptu webinar, uncut and unrehearsed. We’ll email you ahead of time. We hope you can keep an hour or so free for us. If you To View More >>

If you're reading this, you're reading it first, and thank you - we're very grateful. But still, we can't tell you what's in the box! We can tell you what it's not, though. It's not an iPad or the new MacBook Air (and doesn't run Android), it's not a pizza and it's not an album. But we do hope to tell you what it is tomorrow. Within the next twenty-four hours. All going well. As soon as the software's out, the website's up and the docs are done we're holding an impromptu webinar, uncut and unrehearsed. We'll email you ahead of time. We hope you can keep an hour or so free for us. If you can't, To View More >>

Let's wrap up this Problem reporter series and stop ignoring the elephant in the room… Who needs a problem reporter anyway? After all, as we confirmed at the webinar it drives some people nuts. Well I'm glad you asked! I should start by saying it's not an unusual concept. Try googling "pre-flight", for example, and check out the Wikipedia and Adobe listings in particular. What the pre-flight process does in the printing industry is ensure that digital files sent for printing are all present, valid, correctly formatted, and of the desired type. Why? Because, if they're not, the job can't be done. To View More >>

(Photography by Simon Whitten) Truth is, sometimes I've felt a bit self-conscious writing about our wedding. Every day I see albums from top photographers around the world of the most elaborate, extravagant and expensive weddings you could imagine. Sometimes I've wondered if what I'm writing is even relevant ... because Kayla and I didn't get married in a castle! But my intention has been to share our experiences and insights, not to compare our wedding to another. And the truth is that the weddings we're lucky enough to share in at Queensberry take place everywhere, "from humble homes to palaces." To View More >>

With the addition of long time Photojunction fan Angelique Buckley to the Photojunction support team, our support hours have changed slightly to better accommodate our friends in the US and UK. There's a wee gap between shifts due to the switch over between our NZ and US staff, but you'll be well looked after for most of the day - and there's even a bit of coverage for you moonlighters ;) New Zealand: 8am - 4.30pm (Mon-Fri) and 1am - 7am (Tues-Sat) Australia: 6am - 2.30pm (Mon-Fri) and 11pm - 5am (Tues-Sat) UK: 2pm - 8pm and 9pm (Mon-Fri) - 5.30am (Sun-Thurs) US (East Coast): 9am - 3pm (Mon-Fri) and To View More >>

My recent email suggested that if you can't name five things that differentiate you there is probably only one - price! Not a good look. Among the responses was this one: I'm so sick of working harder and not smarter with the middle to lower end. I want to start all over again and aim at the high end of the market with the best products and service. I have never done an album before. I made the decision to specialise in babies, children and family portraiture. I can visualise beautiful portrait albums sitting on my coffee table in the studio, but I don’t know where to start. Albums are not the To View More >>

Like many good things, and all great albums, Musée begins with a story. In fact it begins with three stories, and the real magic is how they weave together... The first begins several years ago with a traveller on a bus in Spain, who strikes up a conversation with the woman sitting next to him. They like each other enough to introduce themselves. He's a wedding photographer from the far side of the world, in Spain on a scholarship. She's a paper conservator living in England, home to visit her family in Barcelona - and as it turns out, later, in love. The photographer and the conservator To View More >>

[caption id="attachment_7717" align="alignnone" width="500" caption="Click to view image full-size"][/caption] It's been said that the first rule of online social media is, Invest your time, not your money. Which is why it's so hard to do. Let's face it – who has the time? So how about a marketing opportunity that requires just a button-click? We've just snuck (if that's a word) a new feature into Queensberry's Photojunction Resources, and judging by the emails already coming in it's going to be a popular idea. If we're printing and assembling your album, you'll see a question asking if you'd To View More >>

Between you and me, we've just quietly published Queensberry's Photographer Directory. Check it out here and tell us what you think. Enter your own location and you'll probably see we've "auto-published" you (provided we have your website details – that's public after all) but if you'd like to edit and approve your listing, you can do so by logging on to your account on our secure website and clicking on "Set Up Directory Listing". You can edit your location, tell people something about your studio, and add your Email, Twitter and FaceBook details. (There were people working on their listings To View More >>