We have noticed that some areas of Photojunction are experiencing speed issues with the new Mountain Lion (Mac OSX 10.8) upgrade. We have located a design issue where opening images in the layout tab is slow to load. We are currently working to adjust the program with new installers to fix this problem. If you come across any further problems of this nature please email us at info@queensberry.com and let us know. We will let you know when this issue is resolved. Edit: This issue has now been resolved. Thank you for your patience. Cheers, Amanda To View More >>

How much is Workspace worth to you? That depends on what you do with it. We've got people clearing really good money from event photography. They upload the images, apply a price list, publish the collection, and we do the rest. We're told the best part is getting the confirmation emails on your phone! We've got people who'd rather self-fulfil (use their own lab). That's cool, we like loyal customers too. It's more work for you, and you need a Pro plan, but we don't charge commission and the money goes straight into your account. We've got people selling to places they never could before. Selling To View More >>

When next you login to Workspace you'll see we've released an upgrade that makes major changes to the price list and shopping cart features. Largely these come from listening to your feedback as users, but we also need to change the way we handle taxes in Workspace at both the wholesale and retail level. We are sincerely grateful to our “early adopters”, and we’re sure you’ll like the changes - read on! - but if you’re already using these features you may need to edit your price lists, so this is an important heads-up. 1. You can now sell a range of Queensberry books and albums through To View More >>

Hello all, I'm just dropping in to give you a heads up to mark this date down in your diary: Wednesday 15 August. If you're living in Auckland, New Zealand (or can make it to Auckland) you won't want to miss out on our event: a free Workspace seminar and workshop. Workspace is our cloud application which you can use for designing albums, proofing, website building and more. This seminar is your chance to learn the ins and outs of the software, how you can make the most of it and how it can benefit your business. We'll also have plenty of time for questions and if there's anything specific you'd To View More >>

We have been running Live Help for a few weeks now and the response has been overwhelming. If you spot the little green button on most of our website links, click on it to connect with one of our team who can help with your queries. It certainly cuts out the emails, and we enjoy talking to you guys. If the button is grey it means we're not on line or are all busy right now, so just write your query and and we will answer with an email as soon as we possibly can. Help is never too far away. Cheers, Pete To View More >>

Have you ever wanted a Photojunction or Workspace tech sitting on your shoulder as you work? We have introduced a new service which is a little more comfortable for us and most likely a little less painful for you (trust me, I'm not a featherweight). Live chat is a new feature you'll find in Queensberry Workspace (in fact on all our web and blog pages). If you are used to instant messaging such as SMS messenger, this will be a walk in the park for you. Whenever you see a green logo like this one, it means there's someone available at Queensberry to talk to you right now. If it's a different colour, To View More >>

My daughter is two, going on three, and fiercely, frustratingly independent. If you're a parent you'll recognize this. She'll spin around and around trying to get both arms up one sleeve of her top. You just have to sit back and wait until she either succeeds, or crashes and burns in a big heap on the ground in tears. If she owned a computer she'd be throwing it out the window, and we all know how she feels. Where I am going with this is, please call us before you feel like doing the same. Someone phoned recently and said, "I've wasted a week trying to make this work". But if the phone call had To View More >>

I know how to type, have a good grasp of English, know how to spell – but that doesn’t mean I could or would or should try to write the next John Grisham. Having a pen doesn’t make me a writer. Having a camera doesn’t make me a photographer. Having a computer doesn’t make me a designer… To be a designer takes talent, knowledge and practice. You need to understand balance, beauty, symmetry, asymmetry, flow, pace, shape, unity and contrast. Being a great visual story teller requires all those qualities. It also requires the understanding that that’s what you’re doing - telling a To View More >>

Our IT support team are moving our phone server this Thursday the 10th of May New Zealand Time, so all Queensberry phone lines will be offline between 2pm and 6pm NZST. If you do have an emergency during that time, we will have extra support on email for those few hours so you won't be left in the lurch. All the best from everyone at Queensberry To View More >>

Have you had a look at our Knowledge base in Workspace? It covers not just information about Workspace, but also Photojunction, Queensberry products and our printing and design services. There are also tutorial videos to help you with various Photojunction topics. Our tech and client support teams cover lots of topics on a daily basis, and don't get me wrong, we love to hear from you, but the answer you're looking for could be just at the tips of your fingers. As they say let your fingers do the walking. If you have had a look and can't find what you need to please don't hesitate to email us at To View More >>