What is a Dumbo Feather? It is the thing that somebody believes in that allows them to achieve their dreams, or maybe overcome their fears. Dumbo (think the elephant with big ears) believed that it was a very special feather that gave him the ability to fly, and when he lost the feather he became a flightless elephant. With extensive counselling and a few kind words he realised that it was in fact his large ears that were responsible for his 'winged' prowess. We are often the Dumbo Feather to our clients. They believe that we are responsible for making them photogenic ... sure we have our friend, To View More >>

Three things I love... Metaphors ("Remix 'Collections' are like iTunes Playlists"). Stories (like Danny's PJ speed test). One-liners ("Colour management used to be just calling the lab to complain about your prints.") Words, that's all... But they make you think. They illuminate what you're saying and make it memorable. They use the familiar to explain the unfamiliar. They're gems of great price if you polish them till they shine, and really awkward if you don't. Cheers, Ian A few more from Bob Tulloch's seminar in Auckland last Wednesday: Our clients have two motivations, love and pride. We're To View More >>

Bob had another noteworthy one-liner in his seminar: "Gen Y is about to discover the difference between a Want and a Need." You need to understand that Bob was sharing the stage with young Danny, and there were plenty more Gen Y in the audience... I'm a Boomer like Bob, so I was fine with it, but Danny said, "I wonder whether he offended anyone?" FWIW it made me think about two aspects of "framing" your photography. Bob used certain words to describe his role (artist, historian) and what motivated his clients (love, pride). He's framing his photography as a Need, not a Want. Something they can't To View More >>

At weddings there are always time burglars stealing from the innocent, so we talk to our clients about how long things really take ... so we don't lose the time we need. Sometimes this means that a cunning couple will deliberately try to run us out of time because they hate having their photographs taken. We distract them by focusing on their feelings for each other instead of their feelings about photography – easy if you aren't constantly asking them to smile for the camera. One of the most guilty time burglars is the make-up artist … stealing time from the photographer to get the perfect To View More >>

As well as giving uploads their own tab on the Start Window we've introduced two "re-upload" options for Queensberry clients: 'Full' and 'Partial'. The Full Re-upload option, as the name suggests, uploads the entire order to Queensberry (the complete bundle - layouts, proxies, reports, everything). The Partial Re-upload option allows you to re-upload just part of the order. Here's an example. Say Queensberry spotted some sensor dust on a couple of your images in layouts one, two and three. Instead of re-uploading the whole bundle, you could make the adjustments, and re-send just those three To View More >>

We don't celebrate Thanksgiving in New Zealand, but I wish we did. After all Kiwi kids have taken Halloween to heart. What a fantastic opportunity to stop, reflect, and express gratitude to those who share in our lives. So from the other end of the earth we want to express our gratitude to our clients, readers, suppliers and all the people round the world who own a Queensberry album. Thank you for your support, your friendship, your love and your commitment. Queensberry wouldn't be what it is without you. We never forget that, and we're truly thankful. Cheers from everyone, Nigel To View More >>

We don't celebrate Thanksgiving in New Zealand, but I wish we did. After all Kiwi kids have taken Halloween to heart. What a fantastic opportunity to stop, reflect, and express gratitude to those who share in our lives. So from the other end of the earth we want to express our gratitude to our clients, readers, suppliers and all the people round the world who own a Queensberry album. Thank you for your support, your friendship, your love and your commitment. Queensberry wouldn't be what it is without you. We never forget that, and we're truly thankful. Cheers from everyone, Nigel To View More >>

The Photojunction Start Window's new tabbed menu design gives you direct, easy to understand access to your work. From left to right... Until now the Start Window displayed events and products, which confused some people. Now the 'Recent' tab only displays recent products (ie albums, slideshows, proof sheets). If you still want to access your clients or events click on Browse tab, which looks and acts as the browse window always has... Finally, with its very own tab the Upload window is much more obvious. Near the bottom of the screen you'll see we've also added a live feed from our blog, The Junction, To View More >>

It's time to hand over the keys to November's brand new beta - Photojunction v 1.33b. It's another biggy, so instead of trying to cram everything into one post, we'll blog about these specific features over the next week or so... Start Window – direct access to more functions Smart Centering – The ‘Align to center’ button now thinks a bit harder about your intentions Auto Flow – A simple automatic album creation feature using Template and Image Collections Instant Slideshow – View a slideshow of an album design with the click of a button. Smart Slideshow Preferences – Set your own To View More >>

Caring is an attractive quality we're all drawn towards on some level. We notice when people care for us, or someone else, or some thing. And it makes us feel good. Take Gail or Natasha or Sonya here at Queensberry. They make people feel good all day because they genuinely care about the person on the other end of the phone. And trust me, people notice it. When looking for a wedding venue, we noticed how much one venue cared even before we'd visited. They wanted us to have the fullest experience possible when visiting their venue, so suggested we come by one Saturday morning before a wedding, and To View More >>