We're constantly reinventing Queensberry to make things better, simpler, faster and more creative. In the mid-1990s we threw away the rule book and started making our albums to order. Computer-driven mat-cutters meant our clients could design books to suit their photography, rather than making their photographs fit the books. It had never been done before. In 2000 we cut out the middle-man and began developing the world’s only worldwide door-to-door service to professional photographers. In 2001 we released Photojunction. In 2003 we were pioneers in the album printing business. (We’re still To View More >>

Three things I try not to do: write about our competitors, jump to their defence, and risk offending people who could be our customers; but today I’m going to do all three. I want to write about the huge outpouring against Smugmug over their price increase – and suggest a few things you should think about before you jump ship, if you’re with them. I must admit I find these outbursts upsetting, no matter the justification. When I started to use the Net back in the 90s, it was all about support, helping each other and respect. In the world I want to live in, you respect the businesses that To View More >>

I think it's fair to say we are living in more challenging times than we were five years ago. The biggest world recession in our life time. Decreased global demand and the relentless media working 24/7 to scare the hell out of everyone everywhere. But as my cliched one-liner says, that’s the time us tough guys get going. If there’s reduced demand it's got to be about us thinking, working, and living smarter than our competition. If there’s less money going round I/you/we need to make certain we still get our fair share. And in a crazy sort of way this makes me feel that, despite the doom To View More >>

Here's a very cool wedding video in stop-motion, created by Auckland team Bayly & Moore. "Marina + Andy got married in immaculately detailed style in the gorgeous old Melbourne suburb of Fitzroy. Featuring a classic town hall, an inside swing, brand new moustaches, vintage fur trimmings and a New York finish, these guys nailed every wonderful moment!" Music by Jinja Safari. Happy Thursday! Anna To View More >>

[caption id="attachment_7050" align="alignleft" width="200" caption="Musée 10x7 dark tan; photography and page layout design by Johannes van Kan"][/caption] If you read my Musée story recently, you’ll recall it ended with a cliff-hanger … but it turned out well. You may remember we’d made an album featuring Christian [Oth's] images, but he'd never seen it. We were nervous. Well we finally did catch up, and he loved it. Then Johannes [van Kan’s] album of Virginia and Richard’s wedding won at WPPI. You can view his complete album on Youtube (no audio) or Vimeo (recommended: this is the To View More >>

Click here to watch the video on Vimeo. I remember someone in the graphic design industry (quite well known actually) posting a tweet saying, "Colour management is bullshit!" The picture that flashed through my mind was of graphic designers and brand managers hanging out at the printers, tweaking colours on the machine before they sign off on a job… And yet here we are at Queensberry, printing for very fussy photographers (often on the far side of the world), putting the prints into really pricey albums (sight unseen) and flying them at great expense to Europe, or North America, or Hong Kong. To View More >>

Four years in, and Suzanne Black could teach a lot of people a lot of things…especially about marketing and surviving when times get tough. I had a chat with her about what she thinks are the keys to success, how she turns 90% of her enquiries into bookings and why albums are so important to her business. Positivity is contagious. Suzanne is feeling positive right now. I haven't heard that response to a question about the state of the economy in a long time, but after chatting I've decided describing her as "positive" is an understatement... She says, “In the current climate I think it's more To View More >>

I just made a couple of new friends, Jeff and Erin Youngren from San Diego… And it took all of a couple of minutes. Stephen and Danny first met these guys at WPPI in Vegas, and we’ve been in touch ever since. You may remember our post about their new website and promo video so I asked them to share some of their experiences around online marketing, business and their album strategy.  But it was their philosophy, not only to business, but to life, that dominated the conversation. Let’s be friends Jeff and Erin had just returned from a holiday to Walt Disney World in Orlando, Florida, with To View More >>

It's not all bad out there you know! There are plenty of people doing better than ever, even considering the recession. So over the next few weeks we're bringing you a series of interviews with clients who are doing just great. We'll share their advice, ideas and opinions as they give us some insights into how they're successfully running their businesses. Here's the first. He's been recognised as one of the world's best photographers, serviced clients like the New York Times and Apple Computer, photographed celebrities such as Alec Baldwin, Amanda Peet, Isabella Rosselini and Donald Trump,  regularly To View More >>

Wedding and portrait photographers are lucky.  There is an automatic point of difference built into the core of our businesses - our photography.  Other businesses selling books, bricks or ice-creams are dealing with the same commodities and therefore need to make their businesses about something other than the product, such as service, fast delivery or lifestyle branding. We start out with a product that is already differentiated - and what do many of us do? We try our hardest to look like other photographers. Why? If we use the same actions, poses and website colours as our competitors, what To View More >>