Our support team deals with photographers all day, every day. We know how people struggle with technology. And we think the software that professionals use can be part of the problem… making things worse, not better. How does this make sense? - Hosting your images with one provider, but your website somewhere else. Creating customer websites with a third provider, and mobile apps with a fourth. Designing albums with a fifth, and proofing them with a sixth. Branding your blog images with a seventh, but actually blogging somewhere else again! Each time there's another piece of software to To View More >>

Our statistics tell us that almost 30% of people visiting your Workspace image galleries are using their mobile devices. And the number of people using iPads or iPhones for online browsing and shopping is  expected to increase dramatically over the next few years. In response to this the Queensberry developers have  recently completed an awesome upgrade to the Workspace shopping cart, fixing little bugs here and there, but most importantly - making it fully adaptable to mobile and tablet devices. What does that mean for you? Well if your clients are viewing your image galleries on To View More >>

We've just updated Workspace with some beautiful new viewing options for your client website. The slideshow view hasn't changed but we've increased the image size in the standard thumbnail view, and added two options that we know you'll love - Square and Masonry. So you can see the difference I've made three screen shots with the same images (by James Yeats-Brown). Masonry view Square view Basic Thumbnail (no cropping) Workspace's default is to display your events as slideshows, but you can change it to your favourite thumbnail view (or tweak the slideshow) under Settings > Website Settings To View More >>

Chances are you've never been to Marfa, but as it happens we have. It's a tiny town set in the vastness of West Texas (population 2000+) and obviously thriving. Halfway between El Paso and the awesome Big Bend Park, Marfa is surrounded by towns in decline. It used to be a water stop on the railway, and a massive army base, but the trains went diesel and the army left town. So why isn't the town dying, like most of its neighbours seem to be? A minimalist artist called Donald Judd came to town in search of a spectacular landscape to display his massive artworks. An interesting guy ... and other To View More >>

Everyone is a media company these days. How often have you heard that? You need to get content out there - content your audience (and customers) look forward to - words and photos, blog posts and image galleries... But media companies have editors, sub-editors, graphic artists and on and on. You have you. If it takes half an hour to create your content and half a day (or a hired hand) to format and publish it, you're screwed. It just won't happen. The only people who need high production values are people who get hired to practice them. Video producers need awesome videos. You need awesome photos. To View More >>

I'm a bit frustrated! We have two new initiatives to launch but we can't get either out until next week, so I thought I'd try and clear up a few misconceptions about SEO... SEO comes to mind for two reasons. First, in Ian's 14 Tips post a while back he said (rather carelessly!), "10. Link to the venues, florists, dressmakers and other vendors who were connected to the event - another Workspace feature. They'll love you for it, and linking is great for SEO." Someone commented, "Yes, linking is great for SEO, but for the [site] you are linking to, not for you… I'm always wary about linking to…vendors' To View More >>

I'm often told that brides do all their research online and communicate with photographers only by email. And that it's normal to book a photographer based on such minimal interaction: "Stephen it's no use. They just want a price. It's all about the deal, so I just give them one and hope." I don't believe it. Or at least, I don't believe it's the only possibility. I wasn't going to start these posts this way, but maybe a simple response to this challenge is useful, something you can use immediately. Anyway, here's how I would reply. Rewrite it in your own words of course, but I hope it helps engage To View More >>

No-one likes piracy, so how can you stop people stealing your digital images? There is only one sure method: Store your data on a computer in a secure office - and don't connect it to the internet. I'm not kidding. I was speaking to a commercial lawyer friend who deals with multi-million dollar litigation, and if his stuff is super-confidential, that's exactly what he does. Recently we had an irate client complain that some of her images had been pirated from Workspace, and ask how we could let that happen. She explained how it was done (I'm not going to tell you) and she was quite right. Within To View More >>

Why are some photographers more successful than others? In part it's their level of confidence. Or anxiety. Picture the anxious photographer preparing for a pre-wedding consult. Setting out coffee and cakes in the studio. Grateful someone got past the email stage. Anxious to finalise the booking … And not wanting to push their luck! They know the bride's looking for a cheap photographer and a cheap album … or a good photographer and a DVD! The most important thing to her is her BUDGET. The confident photographer starts by assuming the most important thing to the bride is her WEDDING. She sets To View More >>

Queensberry Workspace is ready for lift-off. If you're feeling adventurous, we'd love you to log in to, upload a few images and start playing. We're looking for friends to help us make this thing awesome! Book here for our brief launch seminars at WPPI. Check out our new Facebook page for Q&A, tips and advice. You are very welcome to use Workspace free for an unlimited time, but if you upgrade we have great introductory deals… SAVE 50% ON OUR ANNUAL PRO OR PRO+ PLANS, AND BE IN TO WIN FREE QUEENSBERRY ALBUMS FOR A YEAR. Conditions apply, so check out the fine print at the end of this email. To View More >>