Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be online To View More >>

Previous | Contents | Next Download the eBook The quickest way to go out of business is to be romantic about how you make your money. — Gary Vaynerchuk These posts lay out lessons from 50 years listening to successful social photographers — in other words, those who’re paid by the people in their viewfinder —  not by their boss, or by newspaper editors, book publishers, corporations or advertisers. Not art or decor sold in online stores either. We used to say that Queensberry’s clients were mid- to high-end photographers and those who aspire To View More >>

“Art is the most intense mode of individualism that the world has known.” – Oscar Wilde In this series we shine a light on artists expressing their individuality, documenting what they love, working hard on their craft, and sharing it with the world. We took a deep dive into Auckland-based landscape and automotive photographer, Josh Hilliam’s mind to discuss his process of chasing down the wild coastline. How did you get started in photography? For me, photography started with playing around with a GoPro and a building obsession for aesthetic looking photos. It became a To View More >>

I'm a little embarrassed to admit this but I've never read a business book. Not really. I've skirted around them … flicked through them … put them back on the shelf. Stephen on the other hand has shelves of them. He reads them and fills me in on the concepts. It's worked for many years :-) So a friend comes for the weekend and hands me this book … tells me I MUST read it: The Freaks Shall Inherit the Earth by Chris Brogan, one of Stephen’s favourites. I think it's the title that grabbed me. I’ve always felt we've bordered on the right side of being freaks. To View More >>

We always try to be available to answer your questions, whether it's by email, phone or Live Chat, but in the case we're not immediately available, what do you do if you just need an answer about Queensberry, PJ or Workspace...NOW! That's where our Knowledge Base comes in. It's full of FAQ's, tips, videos and information on everything from ordering and delivery to uploading images and setting pricelists. Once you're logged into Queensberry you can access the Knowledge Base from the link along the top bar in either Workspace or the Partner website. The Knowledge Base contains hundreds of useful To View More >>

I've been following the latest hate war against David Jay and PASS with interest. Here's the post that started it all, and here's what it's all about. I like my commercial messages straight, so I wish David didn't come on to you like a TV evangelist, but that aside, he's not wrong about everything. So because we hate hate speech of every kind I thought I'd explain what he's right about before I get into where we part company... David is promoting what he calls Shoot & Share, which in practice means a photographer shoots an event and hosts the images on David's service, PASS, where the customers To View More >>

Have you seen the movie Hitchcock yet? Even without hobbits, elves and superheroes it's very entertaining. Alfred Hitchcock and his wife Alma were a family business, as many people reading this probably are, and it's interesting to watch the movie through that lens... 1. The movie focuses on the making of Psycho. No one else believed in the project, so they mortgaged their house to make it. Sound familiar? 2. They worked best when they worked together. He was the famous one but Alma was clearly important to his success. 3. They made Psycho come alive in the editing room by arguing about the little To View More >>

Want to make the Workspace Image Gallery even more powerful for Events with lots of images (eg weddings)? If that's a Yes, check out an optional feature called image categories, which you can switch on in Basic Settings. Here's how they work. The normal way to organise images in your events is using collections. Collections work a bit like iTunes playlists, in that images can be in more than one collection (eg album selection and favourites as well as Nan's). On the other hand images can only be in one Category (eg Ceremony or Family Groups, but not both). You use Categories to divide your images To View More >>

Well it's been a tough week. No plague of locusts, but nothing else came easy! But we’ve reached final and it’s an amazing feeling. Our company’s growing and we want to show our thanks. Here goes… From Day One our goal has been to build an outstanding application, which is impossible without supportive, committed beta testers. But beta testing is like jury service – who wants to get involved? It's purely voluntary, everyone benefits, and that’s why we’re so grateful. We know it’s been tough at times, but what we've done together is build cool software - thank you. Trust us – the To View More >>

The Archive of Accidents that once was photography. Les Walkling describes a truth that is often forgotten in our pursuit of perfection. Editing our images to only show our best is destroying a potential archive of wedding (and family) culture. Not only do we forget but we actively discard 'the accidental archive'. In making albums we look for the best-ofs, often overlooking the incidental truths. When we are editing we discard photographs that are imperfect or that don't suit our story (this is the inevitable outcome of editing). It's a fact that vanity rules over truth, but there is something To View More >>