I got a few pats on the back for my "check your files" post. Chris Meiklejohn, our lab manager, liked it so much that she wanted a sequel. In fact she wrote one! The funny thing was my team mates had already got me one started on a follow-up, and the things on Chris' list were pretty much the same as ours. So, drum roll… (If you like this, I wrote it. Otherwise, it's Chris!) 8 ways to better print files Would you love to have your albums arrive on your doorstep faster, hassle-free, and beautifully printed? You put a lot of work into them, so they might as well be perfect. We definitely want To View More >>

Don't tell those Apple fanboys but Philip and I spend a fair bit of time on Windows. We've been testing a few things and found something that may help you PC users out there. If you've found uploading from your PC to Workspace (or other sites) is very slow, then read on. Go into your virus protection and firewall, and add these two sites as "exceptions": uploader.queensberry.com workspace.queensberry.com We're not suggesting that you turn off virus protection, just to "trust us"! Making our sites exceptions will stop your virus protection and firewalls from screening each file as you try to upload To View More >>

I think it's fair to say we are living in more challenging times than we were five years ago. The biggest world recession in our life time. Decreased global demand and the relentless media working 24/7 to scare the hell out of everyone everywhere. But as my cliched one-liner says, that’s the time us tough guys get going. If there’s reduced demand it's got to be about us thinking, working, and living smarter than our competition. If there’s less money going round I/you/we need to make certain we still get our fair share. And in a crazy sort of way this makes me feel that, despite the doom To View More >>

I have read so many photographer interviews that started out, "I was given my first camera when I was ten". Hands up those who can say that? Certainly I can. I was given a beaten up old Yashica by my father for my tenth birthday. Pity it isn't that easy these days because, let's face it, when film was king an image taken on a 50 year old twin reflex could still create a beautiful neg. So why did we start taking photos? I bet it wasn't for money. It was the love of capturing the image. This is where every photographer starts leaving the crowd behind. The passion and the excitement of taking the To View More >>

Many years ago I headed to an up-market department store to buy a gift. When I asked the person behind the counter to show me what I wanted, she replied, “It’s expensive you know”. Was she suggesting that I couldn’t afford it, or was she reflecting on her own economic situation? She should have known better. Her job was to show me the product, work with my enthusiasm and make the business she worked for better off. As a business person I’ve reflected on this incident often. I’m always reminded of it at trade shows when people look at our albums and say things like, “They're so beautiful, To View More >>

I know the word "networking" gets bandied about a lot. I used to roll my eyes and put in the same category as "politically correct" and "multi-tasking" but in reality it's where business is today. Once upon a time a photographer could rely on the quality of his images and word of mouth. Maybe a bit of advertising in the Yellow Pages and the odd display in the local mall. Next minute, along comes the internet and screws it all up. Suddenly you have to be on Facebook, Twitter and this that and the other. As a photographer you have a major head start at this. First, you have cool images to show people. To View More >>

This post isn't a judgment on the underprivileged, or a suggestion that we all move into gated communities. It is about how to succeed. Who you surround yourself with, according to psychologists, affects how successful you’ll be. The same’s true for who you emulate or seek advice from. If you want a happy family, check out someone who has one. If you want to be wealthy, ask a rich person – not a financial advisor (not the same), and not a poor person either. Unless of course you want a list of what not to do. The internet delivers to us the best and the worst of all advice. I can’t count To View More >>

I know how to type, have a good grasp of English, know how to spell – but that doesn’t mean I could or would or should try to write the next John Grisham. Having a pen doesn’t make me a writer. Having a camera doesn’t make me a photographer. Having a computer doesn’t make me a designer… To be a designer takes talent, knowledge and practice. You need to understand balance, beauty, symmetry, asymmetry, flow, pace, shape, unity and contrast. Being a great visual story teller requires all those qualities. It also requires the understanding that that’s what you’re doing - telling a To View More >>

And no, this is not a scam. For those not in the know, I'm based at the Queenberry lab. They put up with me here as long as I sit quietly in the corner. It's a bit crowded as Philip Laing is sitting in the same corner. Anyway, I'm not allowed to speak so I get to listen to what's going on regarding some of the issues that our printers face. Now correct me if I'm wrong, but the terms and conditions of most album companies are a bit like the signs you used to see in china shops around New Zealand – "if you break it, you buy it". In other words, if you send us a crappy file, don't blame us if we To View More >>

Apparently it takes 3.5 seconds for a person to to assess another person when they first meet face to face. We've all done it and in some cases I still remember those 3.5 seconds. The love at first sight affect. :) But what if those first few seconds aren't face to face, but face to website? Couples (ie Brides) can be ruthlessly efficient when it comes to their wedding plans, which is why we all need a love-at-first-sight site that's up to handling a bride in full hunting mode. I've watched my wife in action. She will allow a site 3.5 seconds to grab her attention before she moves on. And I am To View More >>