When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

We’re thrilled to announce updates to our online galleries to suit both school AND wedding/portrait photography. Are you a full-time wedding and portrait photographer who shoots a few school or day care sessions? Or maybe you’re the opposite? You focus on school sessions but shoot weddings on the side? Either way, until now you couldn’t do both in one Workspace account — and that didn’t suit everyone!  Well, that’s changing. If you have a Pro account, just go to your Workspace Image Galleries, click on New Gallery, and you’ll have three choices To View More >>

Black Friday and Cyber Monday are just around the corner — the perfect time to engage with customers and increase your sales in Print Shop. There's nothing worse than scrambling at the last minute, so start now so you have plenty of time to set up your store — and your offers!  Here's a checklist to make sure you're prepared.  Dates: Black Friday: Friday 27 November 2020 Cyber Monday: Monday, 30 November 2020 1) Decide your discounts / offers It is said that most buyers on Black Friday are looking for at least a 20% discount - but you can obviously get creative with your offers. To View More >>

Here we have seven inspiring Print Shops for you. Check' em out, then drop everything and build your own in Workspace in time for the holiday season.  Gemma Chapman Photography Jay French Photography  Jackson Bright Photography  Joel McDowell Photography  Elise Rutherford Photography  David Bostock Photography  Justin Aitken Photography  If you're interested in building a Print Shop in Workspace, click through to start your two week free trial. Alexandria To View More >>

Updated December 13. We think four words describe Studio Albums — simple, affordable, contemporary, speedy! They've generated a lot of excitement, and had us thinking hard, s o here’s what we mean by Studio Albums, and where we’re going with the range. Watch out for introductory offers, coming soon. Contemporary Don’t get us wrong, we love the grandeur of a large album — but there’s no denying the appeal of smaller sizes. With Studio Albums we’re embracing the trend with two new size, 9x9 and the gorgeous 12x9, our new favourite. To View More >>

Here are two Black Friday specials you won't want to miss! Our Black Friday special ends on the 30th of November 2018 so make sure you get in quick... 99 for Life! Imagine never having to pay for your online galleries or shopping cart again!! Well now's your chance — upgrade once and  never renew or pay again. That's right,  the Lifetime Basic plan is back  and just in time for the major upgrades coming up! Think about it — you could pay your existing provider every year for the rest of your career, or  grab Workspace Basic for just US$99 — for life. To View More >>

The lead up to the holidays can be a very lucrative time for photographers, but it can also put pressure on getting product orders in on time, so your clients can have them for the holidays. One way to be very prepared is to bulk order Slip-in Mats and Studio Boxes. In Pearl or Carbon Buckram, these Boxes sell themselves. You can personalise them with your own logo on the lid. Branding products like this turns them into your silent salesmen when your clients take them home. Any unsold boxes or mats can carefully be tucked away for your next print reveal. If you’re printing your own photos, To View More >>

As told to Cate Scaglione - Life As Fine Art “There is a space between imagination… and attainment…that may only be traversed by… longing.” ― Khalil Gibran, Sand and Foam The story of Cindy Harter Sims is about more than going from part-time hobbyist to full time award-winning photographer. Cindy’s is a tale about longing for all that life has to offer. Photography just happened to be her way of finding it. There is something about an image by Cindy Harter Sims. It’s an inexplicable surge of emotions that make you feel as if you’re To View More >>

So you're tempted by our special offer, and you've decided to add Q-Frames, Q-Boxes and Q-Books to your Workspace shopping cart. Maybe it's your first time selling online! How much should you charge? Finding the sweet spot between too cheap and too expensive can be tricky. Ask yourself: 1. What costs must the price cover? For example will you need to edit or artwork the images? If so was the work included in the price of the shoot or do you need to charge for it now? 2. What's the market price? How much would people in your market expect to pay for products like these from a photographer like To View More >>

If you specify Full Colour Service printing, we colour correct your images. The old fashioned way, one at a time. We don't run software shortcuts or bulk edit your images. Every single image (or layer) gets personal attention from our specialist colour correctors. It's their job to get your images looking their best and ready for printing and album assembly. Our colour correction policy is to achieve consistency across the images in your album and to optimise natural skin-tones ... and if we spot any problems, to let you know. Once we're done your images go straight to the lab for printing. No To View More >>