It's that time of year again! Time to spend with family and friends, take stock of the year been, and look forward to the year ahead. With that in mind, you'll be wanting to know how to ensure your clients receive their albums by December. To keep stress levels low, we recommend sticking to the timeline outlined below. So here goes... We close at 3.30pm on Friday 22nd December 2017. We re-open at 8am Monday 8th January 2018.  We're opening earlier than usual in 2018 to allow enough time for sample orders for February trade shows. Using our free album design service?  We'll need To View More >>

This weeks 'Share of the Week' goes to Photography by Krishanthi,  based in the UK , who shared her latest Queensberry album on Instagram .  Thanks for sharing, Krishanthi. There’s a wee thank you on its way to you. "Sit with your grandchildren in your lap and talk them through that time when you pushed lanterns out into the Mediterranean sea in the dead of night, celebrating your wedding in Italy... and your crazy, amazing photographer got in the sea to shoot it... don't forget that part!" This wedding was at the beautiful Belmond Villa Sant’Andrea hotel in To View More >>

For a while now we've been asking people to complete a questionnaire when they register on our site. It's optional, and not everybody does, but still the results are so striking I thought I might share some of the charts. It seems that the people checking us out are a little different to the typical "professional" … and that many people don't realise there's plenty to Queensberry beyond books and albums. 1. In the age of Mr Google we're proud that most people say they found us — not through search, or advertising — but through good To View More >>

Before we close the doors for our holiday break we hold team get-togethers at the Bindery and Lab. Every year they're truly inspiring, and I thought I’d try and tell you why, and say thank you. The chart shows Queensberry's work in progress for the last nine months, lifted from yesterday's daily management report. It shows, more clearly than words, how our business trebles every November and December, as it has for more than 40 years. We call this hay-making season, a nod to my farming background. You have to make hay while the sun shines, and when I was a kid our neighbours turned To View More >>

CHOICE, TRUST AND TECHNOLOGY Has your lab stopped offering traditional silver halide printing? It’s sad to see such a gloriously refined technology abandoned. With forty years pro lab experience, and chemicals in our veins, we aren’t ready to turn our backs on traditional photographic printing just yet. In fact we think it retains an important place, and we’re committed to the technology. But here’s why the Big Boy Labs are selling the line that silver halide is finished. Their top priority is, and must be, internal efficiency. They have expensive, high-volume machines to To View More >>

From our little corner of the world, here's wishing all you Americans and Canadians a happy thanksgiving. Sadly we don't celebrate the day in New Zealand, so we spent it at work - it's Friday morning here now - but we wish we could join you. It's a reminder to pause and give thanks for our blessings, so here's a huge heartfelt thank you to ALL our friends, readers, likers and commenters, album customers, Workspace users and PJ geeks, brides and grooms, mums and dads, suppliers and partners - and of course all our bindery, lab, IT, design and support staff, past and present - in fact all who make To View More >>

It used to be that people would ask me if I used film or digital, generally because they'd heard a horror story. I would show them an album and ask them firstly if they liked the quality of the images, and then what they thought it was shot with. Most guessed wrong and said "film". Back then my using digital could have undermined my perceived value. But what if your choice of suppliers added perceived value to your service? What if you had brides asking about your suppliers? If a client sought you out because you used Queensberry would you be offended? If you don’t tell your clients why your To View More >>

A little over 6 years ago I returned to my office after a meeting with staff to introduce a design audit and branding project. My phone rang and a man introduced himself and said he was from Apple. At first I thought I was being punked - all through the presentation the consultants had compared us to, and suggested we benchmark ourselves against, not our competitors, but great companies like Apple. This gentleman proceeded to tell me he was from Cupertino and that his boss was Steve Jobs. I tried to act as if I took calls like this everyday. He said they wanted to develop a premium book, and would To View More >>

Ian spotted a post by New Zealand photographer Isaac de Reus of Perspectives Photography on DWF recently. It was in reply to a thread discussing whether giving your work away free for referrals was good business practice. Isaac shared this great example of how he's leveraged something he can do in return for good quality referrals. The type everyone wants. High-end. It also shows the value of keeping your finger on the wider wedding market's pulse. Thanks for sharing, Isaac - Nigel A month or so ago we approached a very high-end, exclusive venue that only recently started booking and advertising To View More >>

From our little corner of the world we want to wish you all a wonderful Thanksgiving! Although our small country doesn't celebrate this holiday, we still want to take a moment to express our gratitude. Thank you to all our clients, suppliers and partners for your friendship and support over the years. We are truly grateful that we can do business with you! So from all of us here at Queensberry, we wish you a happy Thanksgiving! Cheers, Amanda To View More >>