Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be online To View More >>

Selling printed products doesn’t have to feel awkward or pushy. When you believe in the value of what you’re offering, that confidence naturally transfers to your clients. The key is to make products an expected and effortless part of your process — not a last-minute add-on. When you position prints, albums, and frames as a meaningful part of the photography experience, clients will begin to see them as essential, not optional. Here are a few simple ways to make product sales feel natural and genuine: 1. Show, Don’t Just Tell Always have stunning samples on hand. Let clients To View More >>

Since launching Product Preview in Print Shop a lot of you have asked for a way to display both the product preview and your own pre-designed display images (room view images) on the buy page. No sooner said than done! Your customers can now see both when they click through to your shopping cart. And it happens automatically. Just enable Product Preview and any display images you've created will appear as clickable thumbnails under the product preview panel. Click here for more about getting started with Product Preview! Thanks,  Queensberry Workspace Team To View More >>

Time is a valuable resource in any business, but especially photography. With that in mind, it makes sense to make the most of it, and to ask yourself, can I do things more efficiently? If I could outsource something, should I? Is what I'm doing even necessary? Here are four ways to optimise your time and make the most of every shoot. 1. Outsource Ask photographers why they got into portrait and wedding photography and they'll say how they love photography … or telling love stories … or connecting with clients on their special days. Not many say To View More >>

Since launching Workspace we've had a lot of requests for an affiliate program, so we're pleased to announce it's finally here! We sell our books and albums around the world. We have customers in countries we’ve never visited, who speak languages we don’t understand. It's no wonder that just like you we depend on the good will and recommendations of our existing customers to generate new business. Our new affiliate program enables you to earn commissions by recommending our products and services to your friends and colleagues. It's a way to encourage our supporters to promote us, and to repay To View More >>

A thoughtful approach to designing and selling albums from Pennsylvania-based Angelique, of our support team. - Ed. There seem to be two primary approaches to album sales, three if you include not bothering (let's not go there). The first approach, popular recently, is Pre-Design. Design the be-all, end-all of albums before your clients even see their images and you'll make a fortune! How could they possibly say no to a 60 side gorgeous 10x18 Duo masterpiece once they see it? Well…because what you included in their contact was a 10x10 flush mount album with 20 sides. That hardly seems fair. It To View More >>

Steve Sharp sent us this exceptional album to complete our series of posts with him. Steve shot Ben and Lauren's wedding in Taupo, New Zealand, a few weeks ago and designed them a 14x10 Queensberry Digital Album.  The couple initially committed to a 12-page album package, but Steve presented them with a 24-page album, pre-designed in Photojunction. Steve finds that most of his clients, when presented with a larger range of page designs and images, decide to include more pages in their album than they have initially pre-committed to.  Ben and Lauren have not yet finalised their album, but any To View More >>

Shortly after the iPad was announced, Nigel posted about wanting to run Photojunction on it. While that hasn't happened (yet), the iPad has become quite a popular tool for photographers. Personally, I like to use it to present final album designs to clients. Photojunction makes creating and editing layouts so simple, that sitting there with a client flicking through their spreads takes the mystery out of knowing exactly what they'll end up with. There are so many presentation options within Photojunction, but here's a few that work with the iPad... 1. Slideshows Want an album slideshow to fit perfectly To View More >>

There was a time when the saying was, "Never trust anyone over 30!" But hey, check out my picture – that was then and this is now. Seriously folks, we were talking to Jerry Tomko at WPPI, and I thought ... this man has so much sensible stuff to share. So Heather and I took him up to the suite, sat him down with wine and nibbles and interviewed him around a single mic. Jerry is now a valued client, but he used to work as a rep for Art Leather. Here he talks about teaching people how to sell, why to sell albums (and frames), pre-designing an album in the days before digital, and more. Don't miss To View More >>

Three points! 1. Investigate and determine your clients needs, limitations, and dreams. 2. Establish design objectives. 3. Exceed your clients' expectations. We set the parameters of size, style, and content from discussions with our client prior to the wedding. Having a series of questions to answer on a sheet means you get the information you need. Album type, size, and budget are the first questions. Then how many albums and what these would do. We gauge their response to our sample albums and ask questions about what might be important. We define the style by giving them a key description and To View More >>