We very rarely share the positive reviews we receive from our clients but the other day we received a pretty special one from one of our new Print Shop users, Damien Lovegrove. He's a "go for it" guy who'd launched his store within a week of deciding to use Print Shop, and within days of that made his first large format canvas sale. We're sharing his review for two reasons: It offers great advice for anyone starting out — why he chose the platform, and the challenges he faced when setting it up. If you're already using Print Shop we'd love your thoughts over on the insider about what features To View More >>

Better emails for everyone! Most of us take great care over our “marketing”, like newsletters, special offers, advertising etc, but in a way what tells people the most about us are the little day to day interactions that we barely think about. Like our answerphone messages or our auto-reply email! Workspace sends out lots of automated emails — for example when you share galleries with your clients, when clients receive their digital downloads, or when they purchase products in your shopping cart. They’re a reflection of you — and us — and we want them to look To View More >>

More updates to our Frame range. Let us know what you think!  Circle apertures: Circles have made a comeback, can you believe it? After many requests we've just added them to our frame collection. Just select a template from our range for matted or un-matted frames when setting up your order in Workspace.  Torn edge floating prints: Torn edge floating prints are available for frame sizes 10x8 and above. They're super impressive and look great big or small. They are only available with Fine Art printing and single apertures. Select Floating, torn edge, To View More >>

Did you know that you can sell anything from loose prints to canvases in your shopping cart? Without lifting a finger? Ok... maybe not quite that simple but pretty close. If you think you don't have time, read on! There are very few steps once you've got your website set up. Upload the images, attach a price list and sell products from your website directly to your clients.  If your client views their gallery on their computer, shopping cart, favourite and sharing icons appear over the images when you hover over them (see screenshot above). They simply click on the shopping cart To View More >>

Your blog  is a great way to share your work and connect with potential new clients. It's a tool for drawing people in from Facebook and other social media sites, for keeping your site fresh, interesting and ever-changing, and for keeping your image galleries and work in front of people. Share your ideas and interests too!  It’s a great way make your website feel more personal. If people can get an idea of the type of person you are, they are more likely to feel comfortable and trust you. What you talk about on your blog is important. One advantage you have over other bloggers To View More >>

My hands are how it all started, making a leather handbag for my mother. I am a woman of the craft. Creating things by hand is something that I've mastered over time and fallen in love with. Not just leatherwork and bookbinding but needlework, cooking and much more. Over the years as Queensberry grew I got busier and busier, and, for much of each year, I've put this aside. But today I was reminded how much I've missed working with my hands … the feeling, the respect for my craft, the getting back to a space that fills me with love. Why is handmade so special? To View More >>

From our little corner of the world, here's wishing all you Americans and Canadians a happy thanksgiving. Sadly we don't celebrate the day in New Zealand, so we spent it at work - it's Friday morning here now - but we wish we could join you. It's a reminder to pause and give thanks for our blessings, so here's a huge heartfelt thank you to ALL our friends, readers, likers and commenters, album customers, Workspace users and PJ geeks, brides and grooms, mums and dads, suppliers and partners - and of course all our bindery, lab, IT, design and support staff, past and present - in fact all who make To View More >>

A quick reminder that our new prices take effect after the 10th of November, the cut-off date for guaranteed delivery before our end-of-year closedown. At the same time we're introducing free album design and free standard colour correction on all our professional albums – Flushmount, Overlay Matted, Classic Matted and Duo. Until then, when the Workspace infrastructure is upgraded for the new service, our free design / free colour correction special offer continues. So get in quick for the best of both worlds, our old prices and the new free service! Two conditions apply: you must send us JPGs To View More >>

Last year we introduced The Queensberry Press, our first toe-dip into the brave new world of digital offset-printing. Everyone, from our designers to our developers immediately started working hard on v2.0 - starting with a hard look at what you had to say about the first release! So here's what's in The Queensberry Press v2.0. It starts with a really good introductory deal. Order any Queensberry Press book before Friday 20th May 2011 and you'll pay half price. Our discount on all "value packages" also increases from the normal 40% to 50% for the same period (as listed in Photojunction). We've To View More >>

I wrote this post two years ago and for some reason never published it, but I think it makes some good points about simplicity and not confusing price and payoff. See what you think... We had an interesting email from a client who also deals with a certain other album company (shame on him – LOL). This company makes a big deal about simplicity … and quite right too. Anyway, he asked them if they'd consider introducing some - gulp - options, and to his frustration they said No. Now to be fair, over the years we've got better at saying No to things that compromise either the integrity of our To View More >>