Four years in, and Suzanne Black could teach a lot of people a lot of things…especially about marketing and surviving when times get tough. I had a chat with her about what she thinks are the keys to success, how she turns 90% of her enquiries into bookings and why albums are so important to her business. Positivity is contagious. Suzanne is feeling positive right now. I haven't heard that response to a question about the state of the economy in a long time, but after chatting I've decided describing her as "positive" is an understatement... She says, “In the current climate I think it's more To View More >>

I just made a couple of new friends, Jeff and Erin Youngren from San Diego… And it took all of a couple of minutes. Stephen and Danny first met these guys at WPPI in Vegas, and we’ve been in touch ever since. You may remember our post about their new website and promo video so I asked them to share some of their experiences around online marketing, business and their album strategy.  But it was their philosophy, not only to business, but to life, that dominated the conversation. Let’s be friends Jeff and Erin had just returned from a holiday to Walt Disney World in Orlando, Florida, with To View More >>

Welcome to the second interview in our series featuring clients whose businesses are thriving despite the current economic climate. Click here to read the first interview with Christian Oth. In the same year they had their first child, Chris and Darcie Siiteri started their Austin (Texas) photography business, Innovative Photography. Fifteen years later they’re still at it and doing better than ever. I gave an initially nervous Darcie an early morning call to chat about how they approach their album sales, and what they do to ensure their clients have an amazing experience and to foster relationships To View More >>

It's not all bad out there you know! There are plenty of people doing better than ever, even considering the recession. So over the next few weeks we're bringing you a series of interviews with clients who are doing just great. We'll share their advice, ideas and opinions as they give us some insights into how they're successfully running their businesses. Here's the first. He's been recognised as one of the world's best photographers, serviced clients like the New York Times and Apple Computer, photographed celebrities such as Alec Baldwin, Amanda Peet, Isabella Rosselini and Donald Trump,  regularly To View More >>

Recently Michael Segal asked us to design and make a 14x10v Musée album in gorgeous black embossed leather. I could show you the cover, I guess, but I'm not allowed to open it and show you round. Michael won't let us because his clients would…not be pleased. So all I can say is that it's the wedding of X and Y, held … somewhere. Among the guests are A, B, C and, oh, D, not to mention E and F. Most of them have worked together. When Michael asked Heather how she thought the book had turned out, she replied, "I think it looks beautiful. I feel very privileged to have been involved. "It's such To View More >>

I was sitting at my desk eating Mini Dinosaurs (from the Natural Confectionery Company). I was wondering about the scope of Photojunction as a tool in our business … the list of opportunities to make money from this (very free) software. I could increase the album sale with… More pages - fancy covers - extras like flips and wings - cases - digital copies, duplicates and parent albums - press book versions. I can show some of these (like extra pages, flips and wings) in the software. Others, like fancy covers, may need help from Queensberry's swatch book. Actually press books are a huge opportunity To View More >>

I daren't start this blog with 'In my day ... things were different!' In my day 'We' were the difference ... we were the new generation biting at the heals of 'the old guard'. There was always going to be a new generation coming in to replace what we did. Several things happened in the wedding industry when I was starting up. People started looking for images that were less formal and more photojournalistic, and people started asking for their negatives. Enter Generation 2.0, invigorated and empowered by the digital revolution. Camera makers have made it easier for our audience to be better aligned To View More >>

I have taken up a temporary position helping out with the Photojunction support team. One thing that I have noticed is that people seem to have more problems with the mechanics of Photojunction not fitting into their own experience or habits. Hardly ever does anybody ask for design advice. I wonder if it is the same with photography. People will ask about technical things like lighting and composition but much less often about content and emotion. ARE WE TOO SHY? I don't think so! As photographers we are called upon to be the creative voice for our clients. Is it that we don't like to ask for help? To View More >>

I couldn't help myself ... I just had to jump in on this one. There are many reasons why photographers are coy on their pricing. They want to keep their colleagues uninformed. They don't want to frighten potential clients before they have had a chance to impress them with their own brand of personal charm, their list of awards, and the opportunity to brandish their Photoshop skills. They don't feel confident in their own pricing. We have two companies dealing with different budgets. The less expensive brand has full disclosure on the website. 65-75% of people responding to the website are booking To View More >>

Three quick tips to simplify album design. 1. Avoid unnecessary repetition (eg this is the bride looking slightly left, straight ahead, and slightly right) unless you make your profits from the number of images you sell. 2. Embrace open space (especially in sample albums - lead by example). 3. Offer a two album option that allows people to have lots of images without overcrowding. While I'm mentioning 'leading by example': If you don't make a sample album from each order, at least make each design into a slideshow you can show prospective clients. This library of slideshows allows you to show them To View More >>