I'm a bit frustrated! We have two new initiatives to launch but we can't get either out until next week, so I thought I'd try and clear up a few misconceptions about SEO... SEO comes to mind for two reasons. First, in Ian's 14 Tips post a while back he said (rather carelessly!), "10. Link to the venues, florists, dressmakers and other vendors who were connected to the event - another Workspace feature. They'll love you for it, and linking is great for SEO." Someone commented, "Yes, linking is great for SEO, but for the [site] you are linking to, not for you… I'm always wary about linking to…vendors' To View More >>

I'm often told that brides do all their research online and communicate with photographers only by email. And that it's normal to book a photographer based on such minimal interaction: "Stephen it's no use. They just want a price. It's all about the deal, so I just give them one and hope." I don't believe it. Or at least, I don't believe it's the only possibility. I wasn't going to start these posts this way, but maybe a simple response to this challenge is useful, something you can use immediately. Anyway, here's how I would reply. Rewrite it in your own words of course, but I hope it helps engage To View More >>

Interesting question from Sergey on my Opportunities post. What do you do if people want this cool album that they've never seen before – but they want to postpone the purchase, maybe until their first anniversary. Here's what we think. As they say, a bird in the hand is worth two in the bush. I'd look for a way to sweeten the deal and get a commitment now. OK, we hate the D word, but maybe a discount would do the trick. Or arrange monthly payments via credit card, preferably with a deposit to cover your costs. Anyway, try hard for a commitment now, and get the album out there working for you. To View More >>

Here's why our New Year's resolution is to get on Facebook. Besides being a long time Queensberry client, Australian photographer Greg Mace is a friend and all-round good guy ... and we're not the only ones who think so. To prove that all you have to do is click on Greg's new Facebook page. Better yet, friend him and click "Just Fans". In June '09 6.1m Australians (out of 21m) visited Facebook. In fact three out of four Aussies visited a social networking site of some sort. Same here in New Zealand: almost a quarter of us have used Facebook. Those are big numbers, and of course once people start To View More >>

You might remember a post called "the secret life of wedding photographers" on ISPWP a few years ago. Apparently photographers lead a great life – you get to spend your time taking pictures, travelling to exotic locations and partying like rockstars! Of course the sad reality is often quite different. This fertile little meme has got a lot more airtime recently because APE and now Seth Godin have posted about it. As always, Seth's post is well worth the read. He makes the point that everyone has a choice: get together the "guts and resources" too do what you were born to do, or spend your time To View More >>

What could a shoe shine guy teach a wedding photographer about their business? I just came across the ratty old Youtube video below, which features one of the best salesmen ever. It's short, very funny (I think) and full of insight. RIP Zig Ziglar, who died recently aged 86. We all need to be salespeople if we want to get the prices we deserve Read Secrets of Closing the Sale. Cheers, Ian To View More >>

Why are some photographers more successful than others? In part it's their level of confidence. Or anxiety. Picture the anxious photographer preparing for a pre-wedding consult. Setting out coffee and cakes in the studio. Grateful someone got past the email stage. Anxious to finalise the booking … And not wanting to push their luck! They know the bride's looking for a cheap photographer and a cheap album … or a good photographer and a DVD! The most important thing to her is her BUDGET. The confident photographer starts by assuming the most important thing to the bride is her WEDDING. She sets To View More >>

Many photographers include albums in their wedding packages but you'd never know it! On their websites they'll say they sell them - they may even say how much they cost - but they won't actually show what they look like. We strongly believe that to be successful you need to show people what you want them to buy. Sarah Vivienne from the UK is someone who does a great job of it. These photos are from her blog: On her blog Sarah photographs and discusses her albums with detailed product shots and insight into the design process. I recently spoke with her and this is what she had to say: "I find To View More >>

In business there's one thing we need to focus on constantly – our customers and their experience. It's not what I think (the business owner) but what you think (the customer). At the cafe where I got this cup of tea, the marshmallow on the saucer suggests that somebody was trying to give me a little something extra, and a good experience. But my primary desire is to have a great cup of tea. Glance around your average cafe and there's a very expensive machine to make awesome coffee. Organic, fair trade, freshly roasted beans. A barrista who's been taught how to add delight to the coffee experience. To View More >>

Tweet tweet... Queensberry and Photojunction are officially on Twitter. Queensberry: @queensberrynz Photojunction: @photojunction If you're a social media maven we're there to learn, join the conversation and connect with you. We'll be tweeting and re-tweeting all sorts of things – not just our own posts and observations but anything we come across you could be interested in - like this re-tweet from a few days ago: @queensberrynz Hard-hitting article from Gary Fong - what's wrong with wedding photography today - Ian. http://ow.ly/1Hyue Plus, if you're looking for a few more (interesting) people To View More >>